Protecting your personal data during collection, processing and use when you visit our website is important to us. Your data is protected in accordance with statutory provisions. Below we inform you about the nature and scope of the processing of personal data on this website.
1. Controller
2. Data protection officer
Our external data protection officer is happy to answer any questions about data protection:
Wetterauer Str. 6, 42897 Remscheid
Phone: +49 2191 909 430
E-mail: datenschutz@teac.de
3. Data processing through the website
Your visit to our website is recorded. We generally collect the following data that your browser sends to us:
- IP address currently used by your computer or router
- Date and time
- Browser type and version
- Operating system of your computer
- Pages you visit
- Name and size of requested files
- URL of the referring website, if applicable
This data is only collected for the purposes of data security, improving our website and analysing errors on the basis of Art. 6 (1) f) GDPR. The IP address is only analysed in anonymised form. Otherwise, you can visit our website without disclosing your identity.
Please note that data transmission on the Internet (e.g. communication by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible. Confidential data should therefore be sent to us by other means, such as by post.
Visitor statistics
To determine how many people visit our website, we count visits and page views with a statistics function running on our own server. Your IP address is not stored in plain text but only as a one-way hash value, which is used for a short time to avoid counting repeated page views twice and is then deleted. In addition, the referring website, browser type and screen size are evaluated in aggregated form. No cookies are used and no data is passed on to third parties. The legal basis is our legitimate interest in the needs-based design of our website, Art. 6 (1) f) GDPR.
Contact by e-mail or phone
Personal data that you voluntarily provide to us, for example by e-mail or phone (such as your name, e-mail address or phone number), is stored and processed only for correspondence with you and only for the purpose for which you provided it. This data is processed on the basis of Art. 6 (1) a) and Art. 6 (1) f) GDPR.
Settings stored in your browser
This website does not use tracking cookies. If you switch between light and dark display, your choice is stored in the local storage of your browser. This information is not transmitted to us and can be deleted at any time in your browser settings.
Secure data transmission
To protect your data during transmission, we use state-of-the-art encryption (SSL/TLS) via HTTPS.
4. Recipients of personal data
We may use service providers to carry out data processing. Specifically, we use service providers for hosting this website. Contracts with our service providers meet the requirements of Art. 28 GDPR and contain the statutory provisions on data protection and data security.
5. Content from third parties
Product images and documents
Product images, product information and downloads (e.g. owner's manuals) for ART Pro Audio products are provided by Applied Research and Technology (ART) and are delivered from our own server. No connection to ART's servers is established.
YouTube videos
Our product pages contain videos from YouTube, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The preview image of a video is delivered from our own server; no connection to YouTube is established when the page is displayed. The video is only loaded after you click on it, via the privacy-enhanced mode (youtube-nocookie.com). Only then is a connection to YouTube's servers established, your IP address is transmitted and YouTube is informed which of our pages you have visited. If you are logged in to your YouTube account, YouTube can associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account beforehand. The legal basis is your consent by clicking, Art. 6 (1) a) GDPR. Further information can be found in Google's privacy policy at policies.google.com/privacy.
6. Your rights
According to Articles 15–21 GDPR, you may exercise the following rights with respect to the personal data we store, provided the relevant requirements of the GDPR are met.
Right of access
You have the right to obtain information about the personal data we process about you.
Right to rectification
You can request the correction of incomplete or incorrectly processed personal data.
Right to erasure
You have the right to have your personal data deleted, in particular if one of the following reasons applies:
- Your personal data is no longer required for the purposes for which it was collected or processed.
- You withdraw the consent on which the processing was based.
- You have objected to the processing.
- Your data was processed unlawfully.
The right to erasure does not apply if deletion conflicts with the legitimate interests of the controller, for example if the data is required for the assertion, exercise or defence of legal claims or if deletion is not possible due to retention obligations. In these cases you may request the restriction of processing.
Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if:
- you dispute the accuracy of the data and we need to verify it,
- the processing is unlawful and you request restriction instead of erasure,
- we no longer need the data, but you need it to assert, exercise or defend legal claims,
- you have objected to the processing and it has not yet been determined whether our legitimate interests prevail.
Right to data portability
You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and to have this data transmitted to another controller, provided that the processing is based on consent or a contract and is carried out by automated means.
Right to object and to withdraw consent
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6 (1) e) or f) GDPR; this also applies to profiling based on these provisions. Where processing is based on your consent, you can withdraw it at any time with effect for the future.
7. Storage period
Unless a statutory retention obligation applies, data is deleted as soon as it is no longer required for the purpose of processing. Different retention periods apply: tax-relevant data is generally retained for ten years, other data for six years in accordance with the German Commercial Code. The storage period may also be determined by statutory limitation periods, which generally amount to three years (Sections 195 et seq. German Civil Code) and in certain cases up to thirty years.
8. Right to lodge a complaint
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR. The competent supervisory authority is the data protection authority of the federal state in which our company has its registered office (Hesse).
Status: November 2026